Terms & Conditions

All students are to adhere to the health and safety protocols of the studio given at the start of each class/workshop/group session. They are to respect the studio and the others learning and working amongst them.

Bookings will only be confirmed once amount has been paid in full unless previously agreed.

Cancellation policy is 100% up to 7 day’s before the start of classes or workshop. 50% if its less than 3 day’s and no refund if it’s on the day. You do however have the option of re booking within 3 months of original booking if both parties (teacher and pupil) are able to find a date that works for them both. Or transferring the booking to a different name.

All listings clearly state what is included in their booking and are responsible for paying all additional firing charges stated in the description. No work will be bisque fired or glazed until the additional charges have been paid.

All students that do not live in the area are responsible for paying shipping fee’s of work to them. Cost is calculated on weight and size.

Once you finish your piece we take the upmost care handling your piece in the firing and glazing process. We are not held responsible for any king of changes, IE: bubbling or cracking that may occur in this process. We will provide a refund if the item is beyond repair depending on the nature of what caused the damage at our own discretion.